Trust and Competence

From the Forklift…

When we meet new people in this world, they size us up by looking through 2 different lenses – trust and competency.  Can I trust this person and are they capable?  

They say it takes years to build trust with someone. That might be true, but I’d also say it takes just seconds for us to see someone as trustworthy or not.  Why?  Authenticity.  We like and trust people who are real and authentic.

Authenticity cannot be faked.  There are no gimmicks.  It shines through how we dress, how we communicate, and how we carry ourselves.  We can’t try to look perfect, but we can try to be perfectly ourselves.  There is nothing more obvious to an authentic man or woman, than a man or woman who is not authentic.  Be yourself, it’s attractive…even with your scars or weaknesses.

Competency can also not be faked.  There are no shortcuts, no good camouflage to pretend.  To be perceived as competent, we must do the work.  We must actually be competent.  There is nothing more obvious to a man or woman who is competent, than a man or woman pretending to be competent.  

What’s the point?  There are no shortcuts in life that will last long.  We might gain a foot for a minute, but we will lose a mile the next hour.  There is only one way to live life…as ourselves doing the work we love.  Love yourself and be capable. You’ll feel good I promise.

Afterall, most of us think we are really 3 people – We are who we think we are, we are who we think others think we are, and then there’s just who we really are. If you’re trustworthy and competent, those three identities converge into one. You will always be authentic.

 Authenticity is today’s new currency.  

Matt Miller
Author: Matt Miller

Matt Miller has done many things in his young addition to just surviving. In 2002, Matt left behind person he once was as his life was suddenly changed forever by a horrendous mountain climbing accident. Diving for his falling father, Matt fell over 4,000 feet before miraculously stopping just short of the ragid cliffs. Through a night of survival and pain, Matt persevered but lost most of his fingers and toes as a result from frostbite. Matt does everything from public speaking, one-on-one consulting, firm strategy, as well as company retreat facilitation. With a seasoned investment background and passion for educating the investment world, Matt also can't resist sharing his comments from time to time on markets. Matt is also an avid runner, successfully completing over 10 marathons without his toes! He is 38 and resides in Phoenix, Arizona.


  1. Sharon Miller on January 8, 2019 at 3:03 am

    Knowing oneself to be trustworthy and competent is a wonderful feeling and a reward in itself. It is a goal that needs my continuing attention, energy, and learning.

  2. Kat on January 8, 2019 at 1:59 pm

    Love this Matt. I love the correlation between judging someone trustworthy on authenticity. I have been struggling with someone based on this very thing and you just put into words what I couldn’t.

  3. Sarah Calonge on January 10, 2019 at 4:25 am

    Matt! So great to hear from you! I did get your voice mail couple months ago but didn’t get the number. I really love this Trust and Competence post! I haven’t checked this email in awhile. Today I did and it was the perfect thing to read. Everyone has these struggles no matter who you are.

    Let’s get together and catch up! Call me again please.

    Sent from my iPad


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